Refund & Return

Refund & Return Policy

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we are here to help.

Return Window

You may request a return or exchange within 30 days of receiving your order. Requests submitted after this period will not be accepted.

Eligibility Requirements

To be eligible for a return, the following conditions must be met:

  • The item must be unused and in its original condition
  • The item must be in its original packaging with all accessories and components included
  • Proof of purchase (order number or receipt) must be provided

How to Request a Return

To initiate a return or exchange, please send us an email at nuridin.ibraimov@gmail.com with your order number and reason for return. We will respond within 24–48 hours with instructions.

Refund Process

Once we receive and inspect the returned item, we will process your refund within 5–7 business days. Refunds are issued to the original payment method.

Non-Returnable Items

The following items cannot be returned or exchanged:

  • Items that have been worn, washed, or altered
  • Items returned without original packaging
  • Items purchased on final sale

Questions?

Contact us at nuridin.ibraimov@gmail.com and we'll be happy to assist you.