Refund & Return
Refund & Return Policy
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we are here to help.
Return Window
You may request a return or exchange within 30 days of receiving your order. Requests submitted after this period will not be accepted.
Eligibility Requirements
To be eligible for a return, the following conditions must be met:
- The item must be unused and in its original condition
- The item must be in its original packaging with all accessories and components included
- Proof of purchase (order number or receipt) must be provided
How to Request a Return
To initiate a return or exchange, please send us an email at nuridin.ibraimov@gmail.com with your order number and reason for return. We will respond within 24–48 hours with instructions.
Refund Process
Once we receive and inspect the returned item, we will process your refund within 5–7 business days. Refunds are issued to the original payment method.
Non-Returnable Items
The following items cannot be returned or exchanged:
- Items that have been worn, washed, or altered
- Items returned without original packaging
- Items purchased on final sale
Questions?
Contact us at nuridin.ibraimov@gmail.com and we'll be happy to assist you.